Privacy policy

Privacy Policy 

Last updated: June 25, 2025 

At Noohn, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.noohn.ca (the "Site"). 

By using our Site, you agree to the collection and use of information in accordance with this Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What We Collect

When you visit the Site or interact with us, we may collect the following information:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via Shopify
  • Order history 

Technical Information:

  • IP address
  • Device type
  • Browser type
  • Time zone 
  • Pages viewed and how you interact with the Site

This information is collected through cookies, pixels, log files, and third-party analytics tools. 

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (e.g., order confirmations, shipping updates, support)
  • Personalize your shopping experience
  • Improve our Site, products, and services
  • Send marketing emails (only if you've opted in - and you can opt out at any time)

How Shopify Handles Your Data

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that powers our online store. 

Your data is stored through Shopify's secure data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall. 

For more information, please see Shopify's Privacy Policy.

Consent

When you provide personal information to place an order, verify your payment method, arrange for a delivery, or return a purchase, we interpret this as your consent for us to collect and use your information for those specific purposes only. 

For marketing or other secondary uses, we will ask for your express consent or provide you with an opportunity to say no. 

You can withdraw your consent at any time by contacting us at hello@noohn.ca.

User-Generated Content Clause

By tagging @noohnbeauty or using our branded hashtags, you grant permission to repost, share, and use your content across our social channels and marketing materials.

Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with trust third-party providers (e.g., Shopify payment gateway, shipping partners) who help us operate our business - but only to the extent necessary. 

We may also disclose your information if required by law or if you violate our Terms of Service. 

Cookies

We use cookies and similar tracking technologies to:

  • Keep your shopping cart active

Understand how visitors use our Site

  • Customize content and marketing

You can control cookie settings in your browser and opt out of certain tracking technologies. However, disabling cookies may impact your user experience. 

Your Rights (Canada)

As a Canadian resident, you have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Withdraw consent for future data collection or use 
  • Request that we delete your data (subject to legal limitations)

To exercise any of these rights, contact us at hello@noohn.ca.

Third-Party Services & Links

Certain third-party providers (like Shopify or payment processors) may collect, use, and disclose your information in accordance with their own privacy policies. We recommend reviewing their policies to understand how your information will be handled. 

Once you leave our Site or are redirected to a third-party platform, this Privacy Policy no longer applies. 

Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to prevent loss, misuse, or unauthorized access. However, no method of transmissions over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted to this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or want to access, correct, or delete your personal information, please contact us at support@noohn.ca.